Customers will be provided with a tracking number once the product has shipped. Tracking number can be found online via your account or order info and will be sent via email provided during your order. All shipments are insured.
Orders will be processed & shipped within 24/48 hours, holidays and weekends can add a slight delay. Most shipments usually take between 2-3 business days depending on stocking levels.
We have a couple selections for payment. You can pay fast and easy with your credit card or also via Paypal. It’s quick, easy, secure and you can pay via all major credit cards even if you don’t currently have an account. We also accept E-Mail money transfers and Money orders.
Most products have a 15 day return policy. You must contact customer service to request a RMA #(Return Merchandise Authorization). Shipping is not refundable. Perishable Food items (chocolate) are final sale.
YOUNGEVITY RETURNS MUST BE SENT TO YOUNGEVITY, instructions can be found here:
When calling into Youngevity please quote your Youngevity order number on the invoice in your package and not your BeyondHealthy order number.
Refunds will be issued on returns as soon as product is received back and verified. You should see your refund to your credit card with 5-10 business days.
To Exchange a product you will need to send it back to us, contact us first to tell us you are doing so, then we can send you a new product back. Customer is responsible for shipping charges and will be billed for shipping new product back even if original order had free shipping. Free shipping is a one-time offer on orders and not offered on Exchanges.
PLEASE NOTE: When Returning or Exchanging an item that had free shipping, the buyer is responsible for the return shipping cost and we will also deduct the a flat rate shipping cost of $9.99 when refunding your order.
We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
All statements have not been evaluated by Health Canada or the FDA. This is not intended to diagnose, treat, cure or prevent any type of disease. This website or its contributors do not claim the treatment or cure of any disease. The information provided on this site is intended for your general knowledge only and is not a substitute for a physicians medical advice or treatment for specific medical conditions. Always seek the advice of your doctor or other qualified health care professional and institution with anything regarding a medical condition. Never disregard medical advice or delay in seeking it because of something you have read on this, or any, website.